jump to navigation

Entourage: Cannot send email November 11, 2008

Entourage: Cannot send email

“Cannot send email. SMTP server does not recognize any of the authentication methods supported by entourage. Try changing the SMTP authentication options in Account settings or contact your Network Administrator”

I recently recieved complaints from entourage (mac users) with the above error message. In case you encountered the message. Try the following solution.

1. Go to Tools -> Accounts

2. double-click your account and click on the Advanced sending options button.

3. Disable any options EXCEPT “SMTP server requires authentication” and “Use same settings as receiving mail server”.

Your settings should be something like below:

* SMTP Service requires secure connection (SSL) is UN-Checked.
* Override default SMTP Port is UN-Checked
* SMTP server requires authentication is CHECKED
* Use same settings as receiving mail server is CHECKED
* Domain for unqualified addresses is BLANK


no comments yet - be the first?